There is no excuse for abuse . . .

bldgfrontEl Refugio (ERI) operates the Casa Carmel Shelter for battered women/men and their children, 24 hours a day, 7 days a week. Temporary shelter is provided for up to 90 days with 30 day reviews. Safety and security are provided along with case management services and educational programs.
Our guidelines and rules set a safety structure for single women/men and their children. Those entering the shelter must be self-sufficient and in immediate danger. El Refugio's mission and goal is to provide the doorway that is essential to a new life without violence and a path to taking control and restoring self-respect through our [Services & Programs].
home_sundaymealsEl Refugio's Casa Carmel Shelter, a doorway to a new life without violence, a doorway to reclaiming control and restoring self-respect. We provide classes that deal with dynamics of domestic violence and ways to break the cycle. We are able to do this work because of the dedication and continuous support of [Volunteers] from the community.


Due to the increased numbers of COVID-19, El Refugio has decided to cancel “Remember My Name” memorial that was scheduled for October 28th.   If you have any questions you can reach us at (575) 538-2125.


Sincere Condolences to the family of Erica Zamora.

El Refugio, Inc. sends its deepest condolences to the family and friends of Erica Zamora, a tragic domestic violence crime committed on October 1, 2021, that ended in her death.  She will be remembered on October 28th at the “Remember My Name Memorial” held at El Refugio, Inc.

Andrew Zamora has admitted to the crime.

“Domestic violence feeds on silence,” said Rachel Sierra, executive director of El Refugio, Inc., “We are asking the community to join us in taking a stand against abusive relationships. If you see or hear of incidents of violence, report them. If you are in an abusive relationship, call our hotline 575-538-2125 or call 911.”

El Refugio, Inc.  is committed to ending domestic violence through prevention and intervention services; it provides 24-hour shelter services for victims and operates a 24-hour crisis hotline.

El Refugio, Inc. is the county’s only full-service domestic violence agency, committed to ending the intergenerational cycle of domestic violence through both providing prevention and intervention services and challenging society’s attitudes, beliefs, and behaviors to effect social change.

It provides the county’s only 24-hour shelter services for victims and their children as well as transitional housing programs for domestic violence survivors.

If you or someone you know needs help, please reach out to us; calls are anonymous and confidential. We are available 24 hours, 7 days a week: 1-888-538-2125 or crisis line 575-538-2125. Additional information is available on our website: or FB page.


Our thoughts are with the Palomarez family! 



El Refugio Staff , Board Members and Domestic Violence Taskforce